Last updated April 6, 2026
Terms of Service
These Terms of Service (“Terms”) govern your use of claimr, operated by Claimr Inc. (“we”, “us”), including https://www.claimr.site and related applications (the “Service”). By using the Service, you agree to these Terms.
1. The Service
claimr provides software tools and automated assistance to help you identify and pursue consumer disputes, refunds, and related claims. Outputs are informational and do not constitute legal advice. You are responsible for reviewing and approving communications before they are sent, where the product requires your approval.
2. Eligibility
You must be legally able to enter a binding contract in your jurisdiction to use the Service.
3. Accounts & security
You must provide accurate information and safeguard your credentials. Notify us promptly at support@claimr.site of unauthorized use.
4. Success fee business model
Free to use for core workflows unless otherwise stated. When we help you obtain a confirmed recovery (as defined in-product, including after verification of refund proof where applicable), you agree to pay a success fee calculated as a percentage of the recovered amount. Unless a different rate applies to your plan or a disclosed promotion, the default success fee is 17.5% of the recovered amount. Fees are billed via our payment provider (e.g. Stripe invoice) as described in the app.
You authorize us to charge or invoice the success fee when recovery is confirmed according to the product rules. If you dispute a charge, contact support with evidence; we will review in good faith.
5. Subscriptions and add-ons
Optional paid features (e.g. priority processing) may be offered separately. Those purchases are subject to the pricing shown at checkout and may renew until cancelled where applicable.
6. Email and third-party connections
If you connect third-party accounts (e.g. Gmail, Outlook), you represent you have the right to grant access. You can disconnect in Settings. See our Privacy Policy for how we process inbox data.
7. Acceptable use
- No unlawful, harassing, or fraudulent activity.
- No attempt to disrupt, scrape, or reverse engineer the Service except as permitted by law.
- No misuse of other users’ or merchants’ data.
8. Intellectual property
We retain rights in the Service, branding, and software. You retain rights in content you submit; you grant us a license to host, process, and use that content to provide the Service.
9. Disclaimers
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DO NOT GUARANTEE ANY PARTICULAR OUTCOME, RECOVERY AMOUNT, OR TIMELINE.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA. OUR AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED US DOLLARS (US$100), EXCEPT WHERE PROHIBITED BY LAW.
11. Indemnity
You will defend and indemnify us against claims arising from your misuse of the Service, your content, or your violation of these Terms.
12. Termination
You may stop using the Service at any time. We may suspend or terminate access for breach or risk. Provisions that by nature should survive will survive termination.
13. Governing law
These Terms are governed by the laws of the jurisdiction of Claimr Inc.’s incorporation, without regard to conflict-of-law rules, except where mandatory consumer protections in your country apply.
14. Changes
We may update these Terms; we will post the revised version with an updated date. Continued use after changes constitutes acceptance where permitted by law.